Professional Etiquette & Soft Skills

NADT, Income Tax Department, Government of India

Prestige:

• National Academy of Direct Taxes (NADT) is the apex direct tax training institution for the Indian Revenue Services and for the Income Tax Department of Government of India.
• It is headed by Principal Director General of Training, appointed by Finance Ministry of Government of India
• It is renowned for its world-class training programs and faculty, NADT plays a critical role in shaping the future of India’s tax administration.

Programme:

• Trained senior Income Tax officers through interactive online sessions on professional etiquette and essential soft skills for enhanced professional effectiveness and taxpayer satisfaction.
• Designed a customized training programme to cater to officers of all ages and seniority levels.
• Employed a unique I.N.C.O.M.E. T.A.X. framework, where each letter represents a crucial soft skill for tax administration.

Client:

NADT, GOI

Project Duration:

2 Full day sessions each

Delivery:

April-July 2023